5 Common Mistakes When Hiring a Flooring Contractor in Nashua, NH
Choosing the right flooring contractor in Nashua, NH is one of the most important decisions you'll make during a home renovation. The wrong choice can cost you thousands of dollars in repairs, wasted materials, and endless frustration. After 25+ years in the flooring industry serving New Hampshire and Massachusetts, the team at LJM Flooring has seen every mistake in the book. Here are the five most common ones — and how to avoid them.
1. Choosing Based on Price Alone
It's tempting to go with the lowest quote when comparing flooring contractors in Nashua, NH and surrounding areas. But in the flooring world, extremely low prices almost always come with a catch. Contractors who undercut the competition often cut corners on materials, skip crucial steps like subfloor preparation, or employ inexperienced installers. A cheap installation that fails in two years ends up costing far more than a quality job done right the first time.
When evaluating quotes, look at what's included: subfloor prep, material costs, labor, transitions, trim, and cleanup. Compare apples to apples, not just final numbers. A slightly higher quote that includes thorough subfloor preparation and premium installation methods is almost always worth it.
Always get at least three quotes and ask each contractor to break down exactly what's included. If someone can't explain their pricing clearly, that's a red flag.
2. Not Checking for Proper Licensing and Insurance
New Hampshire requires flooring contractors to be properly licensed and insured. Hiring an unlicensed contractor may seem like a way to save money upfront, but it exposes you to serious financial risk. If a worker is injured on your property and they don't have workers' compensation insurance, you could be held liable. If the job is done incorrectly and the contractor disappears, you have little legal recourse.
Always ask to see proof of licensing and insurance before work begins. A reputable New Hampshire flooring contractor will provide these documents without hesitation. At LJM Flooring, we're fully licensed and insured in New Hampshire — it's non-negotiable for us.
3. Skipping the Subfloor Conversation
One of the biggest mistakes homeowners make is focusing entirely on the new flooring material and ignoring the subfloor underneath. A beautiful new hardwood or tile installation installed over an uneven, damaged, or moisture-compromised subfloor will fail prematurely — no matter how high-quality the finish flooring is.
Before any installation begins, your contractor should inspect the subfloor for levelness, moisture levels, structural integrity, and any existing damage. In New Hampshire, where seasonal humidity swings are significant, subfloor moisture testing is especially important before hardwood installation. Make sure your contractor discusses subfloor prep as part of the project plan.
4. Not Reading Reviews and Checking References
Online reviews on Google and other platforms give you invaluable insight into a flooring contractor's reliability, quality of work, and professionalism. Many homeowners in Nashua, NH and surrounding areas skip this step in their eagerness to get started and end up regretting it. Look for contractors with consistent 5-star reviews that mention specific details about the quality of work, communication, and follow-through.
Don't be afraid to ask contractors for references from recent local jobs. A confident, established contractor will happily provide them. If someone hesitates or can't produce references, move on to the next candidate.
Search for the contractor's name + "New Hampshire" or your city on Google and read reviews carefully. Pay attention to how the company responds to any negative reviews — that tells you a lot about their professionalism.
5. Not Getting Everything in Writing
Verbal agreements mean nothing when disputes arise. Always insist on a written contract that clearly specifies the scope of work, materials to be used (including brand, species, grade, and finish), total cost, payment schedule, project timeline, warranty terms, and what happens if issues arise. In New Hampshire, contracts over a certain dollar amount are legally required to be in writing for home improvement projects.
Review the contract carefully before signing. If anything is unclear, ask for clarification in writing. A professional flooring contractor will welcome your attention to detail — it means you take the project seriously, and so do they.
At LJM Flooring, we've built our reputation across Nashua, NH and surrounding areas on transparency, quality, and following through on every commitment. We'd love the opportunity to show you what a great flooring experience looks like. Contact us today for a free, no-obligation estimate.


























